Website Policies and Cookies
We will acquire personal information such as your name, telephone number, Skype username, social media usernames, and email address if you subscribe to our electronic newsletter, partake in any surveys or on-line promotions. We do not send unsolicited email.
What is a Cookie?
A cookie is a small text file containing a unique identification number that a website sends to your computers web browser. While you visit a particular website, a cookie may be used to track the activities of your browser as well as provide you with a consistent, more efficient experience.
Frequently Asked Questions
What is considered personal information and why would it be collected?
We collect the following personal information in the course of offering services or providing services to you: Age, Name, Address, Phone Number, e-mail address, Credit Card details, Evaluations, Comments you provide us, trip destination information, credit card information, social media information, etc. The collection of this information is done to allow us to provide services to you as requested. We also use this information to: register you to receive newsletters, answer your request for further information about our trips, make a booking, provide you with information about the Company and/or our services. Furthermore, the personal information allows us to:
Understand your needs as a customer and determine eligibility for our products and services.
Inform you about our products and services, or those of our partners that we believe may be of interest to you.
Provide ongoing service.
Comply with the law.
Conduct after sales marketing.
We believe you would also expect us to contact you to advise you of new and existing services and benefits that may be of interest to you. On occasion, we will inform you of such services and benefits via direct marketing. Direct marketing material would be delivered to you by mail, telephone, or electronic means to advise you of these services. Previously supplied personal information may be used in order to contact you to provide you with this information. Personal information is not collected unless provided to us. This means you can visit and browse our website without having to provide any personal information to Barefeet Films.
How do we obtain consent?
We obtain consent by:
Written permission via mail, text message, email or fax.
Verbal permission with a dated notation in your customer file, along with the name of the Barefeet Films’ staff member that recorded the information.
Verbal permission via recorded video or audio message, directly stating that you give consent to Barefeet Films.
Third party consent (i.e. from your travel agent).
How is your Personal Information Protected?
All personal information is stored in secure databases at secure addresses to prevent unauthorized access. Passwords, encryption devices and firewalls protect these databases. Please note however that no data transmission over the Internet can be guaranteed to be 100% secure. We cannot ensure the security of information you transmit to us over the Internet. Access to your personal and private information is limited to authorized Barefeet Films employees, official interns and volunteers. We keep our employees informed about our policies and procedures. Unauthorized access and/or disclosure of client information are strictly prohibited. All of our employees are expected to maintain the confidentiality of customer information at all times.
With whom do we share your personal information?
Third Party Partners and Suppliers: Barefeet Films will share your information with the outside suppliers (such as guides, travel companies, hotel companies, insurance companies, equipment suppliers, and credit card processing entities etc, all of which may be located outside of Australia and governed by differing privacy legislations) who perform services on our behalf. As you would expect, certain information must be provided to these suppliers in order to facilitate your booking and in order to provide you with service(s) you have requested. Affiliated Companies within Barefeet Films: In order to provide you with superior customer service, and to ensure you benefit from our full range of products and services and as permitted by law, we may share your personal information within the Barefeet Films list of companies listed on this page. Please be assured that Barefeet Films and its contracted suppliers never sell, lease or trade information about you or your travel information to other parties in the ordinary course of conducting its business. Of course, if all of the assets of Barefeet Films or any of the affiliated entities identified in this policy were to be sold, your personal information would be among the assets sold.
Can I access my information and whom do I contact?
This page was last updated on the following date:
20th of March, 2017.